| Concurrent's Operational Intelligence products create actionable information by combining, correlating and interpreting millions of data points into simple to use dashboards, scorecards, alerts and reports. This enables operations and engineering teams to proactively manage system performance, capacity and ultimately service quality for subscribers. | | TESTIMONIALS | | | "By using S4 Oi software, we have been able to more effectively measure our progress with video-on-demand, pinpointing areas in which to focus our efforts."
- Dick Amell
Vice President, Engineering
Time Warner Cable, National Division |
"By implementing Concurrent's Oi we are able to effectively measure our progress during launch. We're also using Oi to track subscriber experience and system usage trends as we expand our service coverage."
- John Roy
Director, Advanced Video Engineering & Development
Adelphia |
"By implementing Concurrent's data warehousing and reporting solutions, we can be much more proactive in assessing our FreeZone viewers’ experiences. As we expand our FreeZone service into additional markets, Concurrent S4 Data Suite and ReportOne universal reporting templates allow us to ensure a standard level of system-wide quality of service to ensure ongoing advertiser satisfaction."
- Guy McCormick
Vice President, Technical Operations
Cox Media |
"By using Concurrent's Oi, we’ve been able to measure the performance of our systems and quickly identify areas where we can take action to improve our subscribers' service."
- Kami Yamaguchi
Director of Engineering
Time Warner Cable, Southwest | | | | |